Patients and Visitors

Find UNC Health Johnston resources and services designed with your needs in mind—whether you’re receiving care or supporting someone who is.

Billing & Insurance

Learn what to expect from your hospital bill and how to pay. You can get help making payment plans and exploring your options for financial assistance or charity care through Project Access.

Medical Records

View your health information online through our secure patient portal, My UNC Chart. Learn more about medical records, such as how to:

• Get copies of records, including birth certificates
• Send medical information to a new provider
• Change or update your records
• Email: johnstonreleaseofinfo@unchealth.unc.edu

Services & Amenities

Take advantage of services and amenities for you and your family:

• Cheer cards and gift shops
• Food services
• Interpreter services
• Spiritual care

Visiting Hours

You may see a loved one at UNC Health Johnston during visiting hours depending on their condition, your health, and your relationship to the patient. Learn how to protect patients during your visit by supporting a healthy hospital environment.

Patient Rights & Responsibilities

Look forward to excellent customer service at UNC Health Johnston. To help us make your stay go smoothly, exercise your rights and responsibilities and express concerns as soon as you have them.