Outpatient Phlebotomist named Ambassador of the Year

Susan Kennedy, an outpatient phlebotomist at Johnston Health Clayton, was named Johnston Health Ambassador of the Year during the annual Red Carpet Service Awards Banquet.

During the presentation, Johnston Health CEO Chuck Elliott said Kennedy is an exemplary employee who is kind, helpful and respectful. “She has made such an impression on patients that several of them ask for her by name when they return to Clayton for care,” he said.

Coworkers appreciate her experience and ask for her assistance, he added. Among other things, she helps train emergency department technicians on proper technique and offers guidance to nurses on how to ensure they get the best specimens.

During the event, which took place at the Johnston County Agricultural Center, more than 175 employees were recognized for milestone anniversaries, including Janet Fleming, who has worked in labor and delivery for 40 years.