Patient and Visitor Services

We provide many services to our patients and their families to make treatment as comfortable as possible.

Confidentiality

Each patient has the right to expect absolute privacy regarding hospitalization and any aspect of the patient’s care. No one will be given information about the patient without the patient’s permission. Personal health information will be guarded carefully according to law.

Spiritual Services

Patients have the opportunity to attended Spiritual Services on Sundays, as well as weekly Spiritual Group facilitated by hospital chaplains. Patients may request a consult to talk individually with a hospital chaplain.

Visiting Hours

In general, it is a good idea to inquire in advance whether the patient wishes to see a particular visitor. Visiting hours are daily from 7:30 PM – 8:30 PM; on weekends, and holidays from 3:30 PM – 4:30 PM and 7:30 PM – 8:30 PM. Visitors must be age 18 or older. Visitors may not bring anything on the unit. Visitors must respect confidentiality.

Telephones

Patients have access to two telephones. Family members may call (919) 934-8171 extension 6130 or 6408 to speak to patients. Phone calls can be made or received between 8 a.m. and 10 p.m.

Financial Information

Most insurance is accepted, including Medicare and Medicaid. For more information, please contact Behavioral Health Services at 919-938-7540.